FAQ’s

This FAQ section provides clear answers about DreamsRideSF’s executive black car services, including bookings, vehicles, airport transfers, and chauffeur standards—ensuring a smooth and confident experience from start to finish.

Frequently asked questions

Have questions about our Airport Transfers? We have answers!

 

Do you provide airport transportation?

Yes! We serve SFO, OAK, and SJC airports with prompt pickups and professional meet & greet service. A standard airport meet & greet fee of $35 applies for a seamless and personalized experience.

How can I book a limo?

Click “Reserve Now” or “Book Now” on our website, fill out the quick booking form, and submit. Our team will confirm your reservation shortly.

Are your chauffeurs licensed and insured?

Absolutely. Every driver is fully licensed, insured, and professionally trained to ensure safety and comfort on every ride.

Can I book hourly services?

 Yes! We offer flexible hourly bookings in addition to point-to-point trips, perfect for city tours, business meetings, or events. Hourly bookings require a minimum of 2–4 hours, depending on the vehicle type, and each hour is charged accordingly.

How do you ensure passenger safety?

Safety is our top priority. Vehicles are regularly maintained, drivers are trained, and strict hygiene standards are followed

Can I request special amenities?

Yes! Our rides include premium comfort features. We also provide child car seats and booster seats upon request for $15 per seat, ensuring your little passengers travel safely.

Do you provide corporate or business services?

Yes! We offer executive sedans and SUVs for corporate travel, airport pickups, and hourly business rides.

What is your cancellation policy?

For Sedan/SUV bookings, cancellations are free if made at least 72 hours prior. Cancellations made within 72 hours (or 2 weeks for larger vehicles) of the scheduled pickup are subject to full charge (100% penalty).

Do you provide services for events and conferences?

Absolutely! Our fleet is perfect for weddings, corporate events, conferences, parties, and special occasions.

Do you provide child car seats?

Yes! Child seats and booster seats are available upon request for $15 per seat, ensuring safety for all young passengers.

Is waiting time included for airport pickups?

Yes! We provide professional meet & greet service. Airport pickups include 45 minutes of complimentary waiting time, while city pickups include 5–15 minutes free. Additional waiting time is charged at $2 per minute for Sedan/SUV vehicles.

Can I add extra stops or extend the ride?

Absolutely! Additional stops and mileage can be added for a seamless journey:

• Extra stops: $20–$35 per stop, depending on vehicle type and location.

• Extra mileage: $2–$5 per mile beyond the standard distance.

How many bags and passengers can each vehicle accommodate?

Cadillac Escalade with captain chairs: Up to 6 passengers, 6 luggage
➡ Executive SUV with bench seating: Up to 6 passengers, 4–5 large suitcases
➡ Executive Sedans: 3–4 passengers, 2–3 large suitcases
➡ Other executive SUVs: 4–5 passengers, 3–4 large suitcases

What is the minimum for hourly jobs in SF and surrounding areas?

For San Francisco, hourly rides require a minimum of 3 hours per order.
➡ For surrounding Bay Area locations, minimum hours may vary, typically 4–6 hours depending on distance and vehicle type.